Privacy Policy

Effective Date: January 1, 2026

MooringOps ("we," "us," or "our") operates a platform for harbor authorities, mooring installers, and cove masters to manage mooring records, inspections, and related operations. This Privacy Policy describes how we collect, use, and protect your information when you use our service.

What Information We Collect

We collect the following types of information:

• Account information: Name, email address, password, and role within your organization.
• Organization data: Organization name, type, team member details, and configuration settings.
• Mooring records: GPS coordinates, owner contacts, vessel details, anchor specifications, inspection dates, permit numbers, and related operational data entered into the platform.
• Usage data: Browser type, IP address, pages visited, and actions taken within the platform, collected automatically to improve service performance and reliability.

How We Use Your Information

We use your information to:

• Operate, maintain, and improve the MooringOps platform.
• Send transactional notifications such as team invitations, inspection alerts, and job updates.
• Provide customer support and respond to inquiries.
• Monitor platform security and prevent unauthorized access.
• Comply with legal obligations.

Data Sharing

We do not sell, rent, or trade your personal information or your organization's data. We may share limited information with trusted service providers who assist in operating the platform, including:

• Amazon Web Services (AWS) for cloud hosting, file storage, and email delivery.
• Payment processors for subscription billing.

These providers are bound by contractual obligations to protect your data and use it only for the purposes we specify. We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain your data for as long as your account is active or as needed to provide the service. If you or your organization close your account, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes such as record-keeping obligations.

Security

We take reasonable measures to protect your information, including encryption in transit (TLS/SSL), encrypted storage, role-based access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact

If you have questions about this Privacy Policy or our data practices, please contact us at: support@mooringops.com